Refund and Return Policy for AssortiStore:

Please carefully review the following refund and return policies before making any purchases from AssortiStore. By using our services, you agree to adhere to these policies.

1. Dispute Resolution: All disputes must be initiated through AssortiStore. Failure to do so may result in account suspension.

To facilitate the dispute resolution process, we kindly request the following:

• Photos or videos demonstrating any damage to the item(s).
• Screenshots of any emails or disputes received, including sender details and content.

Refunds, resends, or returns will be processed under the following circumstances:

2. Orders Delayed: Orders lacking tracking information or not delivered within the specified timeframe will be addressed accordingly.
3. Orders Not Received: Refunds or resends will not be processed if tracking information confirms delivery. In case of non-receipt, certification from the local post office is required.
4. Products Damaged: Full refunds or replacements will be provided for severely damaged items. Partial refunds or replacements may be offered for partially damaged items.
5. Incorrect or Missing Products: If you receive incorrect or missing products, we will coordinate with our suppliers to issue a full refund or replacement.
6. Orders Cancellation: Full refunds are available for orders canceled before processing. Customized or special orders cannot be canceled.

Important Notes:

• Disputes must be opened within the specified timeframe.
• We are not liable for damages or delays caused by unforeseen circumstances (force majeure).
• Our policy does not cover disputes arising from buyer preferences, product descriptions, or negotiated differences.

Thank you for choosing AssortiStore. For further inquiries, please contact our customer service team.

AssortiStore reserves the right to modify or update these policies at any time without prior notice.

Need Help?

Contact us at info@assortistore.com for questions related to refunds and returns.